Documentation and Content Management

Welcome to DataCatch, if you are looking for a Technical Writer, Business Analyst or Documentation Specialist, short or long term to review and write documentation, convert a paper form to an electronic format, assess internal controls and compliance risk(s), or classify data, and map business process, and procedures, look no further.  At DataCatch we do the footwork, work independently or with your SMEs, standardize and write new business documentation, manuals and user guides, build brand awareness, create surveys, research compliance, best practice and map workplace, data and system processes, current and future state.  We help our clients solve problems, improve visibility, business confidence, service and outcomes.

Our software of choice is the MS product range which includes Excel, Word, Visio, PowerPoint, and Access.  They are readily available, fit within existing IT frameworks and do not require an IT professional to run, edit or update. You may be surprised at how efficient they can be, and the value-add of providing standard electronic online and print formats in an environment that interconnects people, technology, and links data and information to business outcomes.

The best way to find out what we can do for you is to email us at info@datacatch.co.nz or complete the contact us form.  And don’t worry we provide a secure dropbox service and can work on-site or remotely with businesses in New Zealand, Australia, and the Pacific.

Why Us

We listen, take ownership and are not daunted by the hard stuff, love solving problems, and ensuring improvements and change translate to functional easy to use solutions that improve knowledge and brand awareness.

Services:

Benefits:

  • Research and requirements gathering
  • Report writing, user guides, guidelines, plans, control docs, manuals, SOPs, KPI measures, policy’s and procedures
  • Mapping data flows and processes
  • Classifying various types of content, establishing rules, relationships,  accountability, purpose
  • Detecting, assessing and cleansing data defects
  • Designing and creating forms, surveys, questionnaires, and newsletters
  • Enriched customer experience
  • Electronic and online easy to use forms
  • Clear process and procedures
  • Standardized documentation, knowledge base, process maps, and branding
  • Integrated electronic online documentation for better visibility and easy access
  • Improved customer communication and interactions
  • Products based on Word, Visio, Excel, and Microsoft Applications.  No hidden costs and fit within existing IT frameworks
  • Professional and timely services
  • Custom branded online, print and electronic formats
  • Onsite and remote help, tips and training

Let us connect the dots, empower performance and optimize your business